Historical Statements 2016
Hi - I am trying to locate a wonderful service but don't have the information. It would be contained in my 2016 statement. Do records get kept for that long?
View ArticleRe: Email verification
Hi , Thank you for reaching out to us today. We'll be delighted to assist you. What exactly do you see when you try to login? Is it a blank screen? Are you getting an error message? Are you trying this...
View ArticleRe: Text message showing as Mobile Data
wrote:Where did you find the info? One of the phones in my plan is only showing as Mobile data on the bill. No numbers. How is this set up? Can it be undone to show the actual activity? No. Not...
View ArticleRe: Apply for new service with at&t . Check credit eligibility
U will like to apply for new service try to get 3phones in one line
View ArticleRe: rescom0111
Hello, , Thanks for reaching out. When did you drop DirecTV? If it was recently and in the middle of the billing cycle, that's why you can't currently see your current usage information. If this is the...
View ArticleRe: rescom0111
I was told that my account was linked. I don’t recall doing that. But it’spossibly. Is there a way to unlink it?##- Please type your reply above thisline -##
View ArticleRe: Text message showing as Mobile Data
Where did you find the info? One of the phones in my plan is only showing as Mobile data on the bill. No numbers. How is this set up? Can it be undone to show the actual activity?
View ArticleRe: AT&T
Hello , We can definitely provide you with some more information on this. Your myAT&T User ID locks after 6 unsuccessful login attempts are made within 24 hours. You can unlock it by performing a...
View ArticleAWESOME ×10 EMPLOYEE WALLY
Extremely helpful & knows Custome Service to the T!!!!! He deserves a raise....!!!!
View ArticleRe: rescom0111
We can definitely help you access your account, @rescom0111.When you switched accounts, did you link your new account to your ID, or did you create a new ID? Kenneth, AT&T Community Specialist
View ArticleEmail verification
Received multiple emails to verify email account but won’t let me access account
View ArticleRe: Unable to call AT&T CS
Hello ,We understand that you have a question about how to change your install date. Don't worry, we can provide you with information that will help with that.This page here will explain to you how to...
View ArticleRe: Lost Phone, Need Help Suspending
Hi , Thank you for reaching out to us today. We'll be happy to take care of this for you. For your privacy, it would be best if we continue the conversation privately. I am sending you a private...
View ArticleRe: text messages
Sorry, you can’t get them from ATT. ATT does not save your texts. The only place would be your phone or a phone backup.
View ArticleUnable to call AT&T CS
Every time I try to call any AT&T phone number my phone cuts it off and displays high volume calling and I am unable to get through. I need to change my installation date. How can I do that ???
View ArticleLost Phone, Need Help Suspending
I lost my phone and need to suspend the account. However I can't log into the MyAT&T or att.com/suspend sites because it requires you to have a phone to validate that you are logging in. This 2FA...
View Articlerescom0111
Hello, i recently switched my account with AT&t from a bundled account which had direct TV linked together. Currently I now had just the wireless plan. My ATT app will not allow me to login, it...
View ArticleRe: Cant set account passcode
I have the same trouble. It's as if the codes being sent from AT&T are out of sync with what the system is expecting to be entered.
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