Hi
I’m sorry to hear you’re having issues with viewing your usage online. Have you recently done a plan change, or any other account changes? Please see reasons for possible usage reporting delays. If these reasons don’t apply to you, please send us a private message with your full name and mobile number so that we can look into this further. We’ll get back to you within two business days between the hours of 11am and 7pm CST.
Thanks!
Alison
