MyAT&T App doesn't work
I have a new AT&T account. When trying to access it via the MyAT&T app, it does not load. The waiting icon just spins and spins on wifi and 4GLTE. Tried a soft reset, hard reset and killed the...
View ArticleRe: MyAT&T App doesn't work
Hey there AndyinTX. Click myAT&T app troubleshooting to see if those tips can help you. If you are still having problems, please click here and send a private message detailing the issue and...
View ArticleCan't fix their own issue with system error for past 10 days?
A temporary system error prevents us from retrieving your account information right now. Please try again later.Further help: Contact Customer Care.(LGN0808)
View ArticleRe: Can't fix their own issue with system error for past 10 days?
Hello Have you had a chance to contact customer care yet? It sounds like there is something on your account that's causing this issue. Have you had any changes done to your plan recently?...
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Re: "My Device" keeps changing on AT&T site
My profile has been incorrect for the last few weeks. I go online, change the profile to the correct device, it reverts to a generic flip-phone within a few hours. I chatted with customer service...
View ArticleRe: Can't fix their own issue with system error for past 10 days?
I have the same issue too - it has happened since last Friday after I upgraded my shared data plan. Contact lots of customer server representatives and they seem having no idea what to do lolz, this...
View ArticleHave not been able to get into myATT app since signing up over 7 months ago.
I have tried the following:*Rebooting phone*Trying on multiple mediums (3 types of tablets and 3 different types of phones)*Installing and uninstalling multiple times*Changing both my username and...
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Has the Login Process for AT&T Wireless Change
When I get the Screen to enter in my second layer password below is the message I receive. Did AT&T the Login Process and did not inform their Customer? Note: We've simplified the login process so...
View ArticleRe: Can't fix their own issue with system error for past 10 days?
I have (and continue to experience) the same issue. When I spoke to customer support they said it's an error impacting anyone with more than 10 lines on their account. I can't believe it's been...
View ArticleRe: Can't fix their own issue with system error for past 10 days?
They said that they knew about the issue and is working on the fix (the problem is bigger than they though it is), estimated website fix is Dec 4.
View ArticleRe: Has the Login Process for AT&T Wireless Change
Hello Cheekie0538, Did you have to enter your passcode before? I have a passcode on my account but I haven't had to enter it online for the past two years. Thanks,Dmitriy
View Articleusing messenger from a computer
at&t messender - I log in using a password on several occasions on my computer. Recently when I went to use on the computer as soon as the url came up... This is what it says:"Confirm Your...
View ArticleRe: using messenger from a computer
wrote:at&t messender - I log in using a password on several occasions on my computer. Recently when I went to use on the computer as soon as the url came up... This is what it says:"Confirm Your...
View ArticleGo phone Login
Hello, I've been trying to login to website ,but its broken. Even using the MyAtt app on android tkes me to a broken webpage. what is going on?
View ArticleYea, I found a 24 hours tech-support number, their procla...
Yea, I found a 24 hours tech-support number, their proclamation is that all prepaid systems are down due to updates regarding the new $60 smartphone plan that includes unlimited data
View ArticleRe: using messenger from a computer
Hi This should be a one time verification process (it was for me, then I log in normally), if you're still unable to log in, try clearing your cache and cookies, and try logging in again....
View ArticleRe: retrieving old text messages
she wants to find out where you can go on the website and see the numbers you have text...
View ArticleRe: retrieving old text messages
I posted the answer in another post https://forums.att.com/t5/Other-Phones-Devices/Text-message-logs/m-p/4162020#M69725
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