Re: Registering for myAT&T account
Hello thanks for posting! Has the number been activated? If you still need help with this, our team will be happy to assist! You can send us a private message by clicking here. Please include your...
View ArticleNeed to Manage 2nd Gophone
I have two gophones, one for me and one for my son. I want to manage his phone online through my myatt account. However, the passwords go directly to his phone by text. Is there a way around this? In...
View ArticleHacked
My phone has been compromised by a blue tooh from another phone i need my accC. Locked down till i get the law involved plz help asap
View ArticleRe: Hacked
Sorry to hear about that. Best thing to do is to call AT&T and let them know your account may have been compromised. Files, contacts, etc can be exchanged through bluetooth. As far as your actual...
View ArticleRe: red circle with exclamation point next to each device on overview screen
What was the answer to this? I am also experiencing the same red circled exclamation mark next to each device on my account overview and would like to know what it means. Thank you!
View ArticleMy online account
What the heck is going on!!???? I cannot get into my account for 2 days now! So annoying!! I try to reset my user name my password it does not recognize my name my cell number account number zip code...
View ArticleRe: Need to Manage 2nd Gophone
Hello @KayHen Currently the only method for resetting or recovering a password on a GoPhone account is via text. I would recommend that you have the initial password text sent to his device and then...
View ArticleRe: My online account
Hi ! I’m sorry to hear you’re experiencing issues logging into your myAT&T online account. Please try clearing your browser’s cache/cookies before attempting to log in, or try a different browser....
View ArticleConfirmed call/text does not show in call log details
How can a text / call that I received, and (have screen shot for proof) not show up on my detailed call/text log online or on printed details??
View ArticlePlenti account linked, but points not appearing
Hi! I have an active Plenti account that has been linked to my wireless account for a couple of months now, but my points are not appearing. Can you help?
View ArticleRe: Plenti account linked, but points not appearing
This is a customer to customer forum. This is not a problem we can help with. Please call 611 for account specific help.
View ArticleLinking my att account to Mint
When I try to link my att account to my mint app I get an error message. "this account seems to be disable or requires a one time action. Please log on to your account online to resolve."
View ArticleRe: Confirmed call/text does not show in call log details
Hi! @kathyschaefferthanks for posting your question. When checking your call/text logs on your account, please be aware there may be there may be a delay in time between when usage occurred and when...
View Articlesomeone else's information about accout
I've been receiving emails for someone else's account., as far as their payment information, when they've went over their data allowance, when they even have a late payment. this is personal...
View ArticleRe: At&t account
There is a link for forgot password. Once you find your password, there is a link for forgot password.
View ArticleRe: How do I read all text
On your phone. If you haven't backed them up somewhere, once deleted, they are gone. There are specialized forensic labs that can try to recover them (no guarantee) if you have thousands of $$$$ to spend.
View ArticleRe: Linking my att account to Mint
Hi !Are you able to successfully log in to your myAT&T account online? If your myAT&T account includes an extra layer of security (prompts you to enter your security passcode AFTER you’ve...
View ArticleRe: someone else's information about accout
Hi !We can definitely help you with this. Please send us a private message with your full name, email address, and a good contact number. We’ll reach out to you as soon as possible to get this...
View Article