Well I guess I am having two separate issues. View account not working as well as a problematic tower here.
I traveled from NY to FL going through NJ to get to NYC and the problem happened in the NYC region starting in Queens. You are in CT which I did not travel to. So it looks as though the problem is isolated from NYC up north if I had to guess.
I contacted AT&T via executive contact but have not received a reply as to estimated repair on the tower due to trouble ticket as well as any reply on the view account error.
It seems like it has to be activated with data from a wifi connection or computer with internet connection since the built in feature doesn't seem to work and neither does the workaround url to login used for postpaid activations but it will also give info for prepaid as well.
I traveled from NY to FL going through NJ to get to NYC and the problem happened in the NYC region starting in Queens. You are in CT which I did not travel to. So it looks as though the problem is isolated from NYC up north if I had to guess.
I contacted AT&T via executive contact but have not received a reply as to estimated repair on the tower due to trouble ticket as well as any reply on the view account error.
It seems like it has to be activated with data from a wifi connection or computer with internet connection since the built in feature doesn't seem to work and neither does the workaround url to login used for postpaid activations but it will also give info for prepaid as well.