---Insert Reply Above This Line---
Hi roeryan,
GeekBoy (ACE - Professor) posted a new Reply in _Online Account Access_
(https://forums.att.com/t5/Online-Account-Access/bd-p/OCS) on 07-25-2015
8:36:06 PM :
____________________________________
_Re: Online account hack - fraud via AT&T Next- Fraud department wouldn't
speak to me about the a_
(https://forums.att.com/t5/Online-Account-Access/Online-account-hack-fraud-via-AT-amp-T-Next-Fraud-department/m-p/4286629#M4266
4)
One other note here, it is quite possible that AT&T was not hacked, but
you were. It is very possibe that you inadvertently gave the hackers the
information they needed to use your account to order the phones on your
account. Phishing schemes are all over the place and you could have
unintentionally clicked a link in an email from a hacker that was designed to look
like it was from AT&T, and when you got to an AT&T signon screen, you gave
your username and password to them, then they later used that information to
change your account and add the new phones to your account. If this is what
really happened, then it's not really AT&T's fault you gave your login
information to a hacker.
_Reply_
(mailto:cng.prod|f1b0cd7|da2879ed-230a-48dd-854e-95cf7e8f63d1@reply01.lithium.com?subject=Re:%20Online%20account%20hack%20-%20fraud%20via%20AT&T
%20Next-%20Fraud%20department%20wouldn't%20speak%20to%20me%20about%20the%20a
&body=
---Insert%20Reply%20Above%20This%20Line---)
First of all we do not have an AT&T account or an account that has a login
or a password. I only set up this account yesterday so that I could write
my comments on how badly we were treated by your Fraud people. Very rude
and not all understanding. AT&T expects us to sort this out when we are not
involved in this fraud at all!!
If this is AT&T's way of saying sorry then it is not sorry but designed to
alienate all customers. How can a company as large as AT&T have such a
bad attitude towards the public.
Hi roeryan,
GeekBoy (ACE - Professor) posted a new Reply in _Online Account Access_
(https://forums.att.com/t5/Online-Account-Access/bd-p/OCS) on 07-25-2015
8:36:06 PM :
____________________________________
_Re: Online account hack - fraud via AT&T Next- Fraud department wouldn't
speak to me about the a_
(https://forums.att.com/t5/Online-Account-Access/Online-account-hack-fraud-via-AT-amp-T-Next-Fraud-department/m-p/4286629#M4266
4)
One other note here, it is quite possible that AT&T was not hacked, but
you were. It is very possibe that you inadvertently gave the hackers the
information they needed to use your account to order the phones on your
account. Phishing schemes are all over the place and you could have
unintentionally clicked a link in an email from a hacker that was designed to look
like it was from AT&T, and when you got to an AT&T signon screen, you gave
your username and password to them, then they later used that information to
change your account and add the new phones to your account. If this is what
really happened, then it's not really AT&T's fault you gave your login
information to a hacker.
_Reply_
(mailto:cng.prod|f1b0cd7|da2879ed-230a-48dd-854e-95cf7e8f63d1@reply01.lithium.com?subject=Re:%20Online%20account%20hack%20-%20fraud%20via%20AT&T
%20Next-%20Fraud%20department%20wouldn't%20speak%20to%20me%20about%20the%20a
&body=
---Insert%20Reply%20Above%20This%20Line---)
First of all we do not have an AT&T account or an account that has a login
or a password. I only set up this account yesterday so that I could write
my comments on how badly we were treated by your Fraud people. Very rude
and not all understanding. AT&T expects us to sort this out when we are not
involved in this fraud at all!!
If this is AT&T's way of saying sorry then it is not sorry but designed to
alienate all customers. How can a company as large as AT&T have such a
bad attitude towards the public.