Email and password don't work

I have been trying for the last 3 hours to put in both required fields! I have also used my last name and phone number?? It just isn't working?? So, please email me a hint or something to access my account!
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Thank You,
Joshua [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]