ello,
Since I have combined my Uverse, ATT Wireless Account and DirectTV account I have had nothing but issues from logins changing, multiple different logins being issues, the user interface of my account online being screwed up, my account balance being screwed up to spending probably over 5 hours on the phone with multiple different people that are highly STUPID and still my account issues are not fixed (even after I have been told they had been).
When you log into my account online you can only view the Uverse account and it says my balance is $406 and $396 of it passed due. Which it isn't. I have been enrolled in auto pay with each account for months and months everything is current. When I went online to look at my September wireless bill it showed that amount and I saw my account was due to auto pay in 2 days so of course I immediately suspended that. Then spent hours talking to multiple different people to get my separate account balances for payment. No one could explain why my account was past due since each account was up to date or why it was reflecting that amount and still its not fixed online.
This has been the worst experience of my life in service and billing situation where I want to warn everyone I know that uses ATT not to combine there accounts to avoid the same mess I am in now with no resolve.
A living nightmare.