My wireless account just switched to Premier from a personal account. I own the business and made the switch. When I try to register for online access, I get:
"Self-Registration is not allowed for this wireless number. Please contact your company's administrator for assistance."
I am the administrator. This message comes up whether I choose to text or email the pin.
When I use the Forgot my Username, it emails me a username. When I use Forgot my password, I get:
EU0_C20237
Please complete additional security information in order to access Premier Online Care. If you are a new administrator, please see the registration instructions we emailed to you, or contact the administrator who created your user profile.
There has been no email with instructions, and I am the admin...
The sales person who changed my account over could not get me registered, either. All of my account access was fine until I signed up for "Premier"
Severely disappointed in the ability of a telecommunications company to communicate with its customers.