I moved to Europe a couple months ago. ATT decided to cancel my online access before I could pay my final bill. THERE'S NO WAY TO ACCESS SUPPORT, LIVE CHAT, EMAIL WITHOUT LOGGING IN. For a communications company, that's pretty ignorant. Don't delete the online account until you get ALL the money. I can't reply to the emails because they're automatically deleted. I can't call because I'm in EUROPE and don't have a US phone. So, here I am. Why I have to do ATT's work, that's beyond me. You need to find a way for non-account holders to actually communicate with you...that is presuming you actually want business today or in the future. Drrrrrrrrrrrr.
I'm hoping an ATT Employee will read this and find a way we can actually communicate WITH EACH OTHER, rather than the 1 sided conversation ATT has with my email account of record. I'd love to pay my final bill.
Do you want my money?
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