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Adding money to my account online

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I am having a very hard time adding money on my account online.
There is also no option to add a card for transaction.
When I try to pay with a card it tells me I cannot because the account is not updated
I was told that the website was faster and easier but it serves no purpose for what I truly try to accomplish.
Is there anyway for me to add money to my account without calling and waiting just to add money to use for data packages?
I really need your help with this.

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