Hi
Thank you for taking the time to post your concern on our community forum! I’m sorry to hear that you’re having issues with your myAT&T online account.
So I can better understand your concern, are you unable to log in or is the online account not reflecting your wireless account info?
Please send us a private message including your full name, AT&T mobile number, and Access ID (username for your myAT&T login.) We will contact you as soon as possible to get your online account issues resolved.
Thanks!
~Tim J AT&T Social Media Manager