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Re: auto pay too soon

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Hey !

 

Thank you for reaching out to our Community Forums!
 
We currently do not reimburse any overdraft fees charged by your financial institution. However we do some alternatives to ensure this does not continue.
 
The payment deducts from the account two days prior to the due date. If you need the payment deducted from your account at a later date we do have the ability to move your billing cycle to a later date, which will provide you with a later payment date. Information about changing your billing cycle is available from our website.
 
If you would like to change your billing cycle, please send us a private message by clicking here and include your full name and a contact number where we can reach you.
 
We look forward to working with you to resolve your issue!
 
Kevin, AT&T Community Specialist

 


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