Hi
I’m sorry to hear you’re having issues with your myAT&T log-in. This is not the experience we want any of our customer to have and we’ll work to getting this resolved right away!
Have you attempted to sign-in from the mobile app as well? Sometimes browser issues on the computer can deny log-in requests. To correct this, it’s recommended you clear your internet browser cache and cookies. We also provide steps for you to troubleshoot the log-in on our website.
If the issues persists, we’ll be more than happy to perform additional troubleshooting steps! Please send us a private message by clicking on this link and include your full name and a good contact number where we can reach you.
We look forward to working with you to resolve your issue!
Tim, Community Specialist