I'm trying to logon to my att app on my iphone. It has worked fine in the past, but now all I get is user id and password do not match. I tried resetting password. I get an email telling me the password was changed. Still LU001 error. Next I tried both user id and password. I got an email with temp password. Entered info, changed password got server not found. I tried this on iphone using BOTH Safari (
www.att.com) and using the iPhone ATT app. I keep getting Error Code LU001: "That User ID and passwor combination does not match our files. Check your entries, or select FORGOT ID / Forgot password (LU001)".
BUT ... If I log on using a computer, everything works fine, using the EXACT SAME user ID and password. Is my cell phone somehow BLOCKED from loggin onto ATT ?