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Re: Phone records

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Hi 

 

Thank you for your inquiry!

 

The account holder or an authorized user can view and manage the account online. You would need to login to your account at AT&T.com, using the access ID associated with the account. If you do not have a user ID, you can go to User ID Registration to create one.

 

To view detailed wireless usage:

  1. Log in to your myAT&T account.
  2. If you have more than one wireless account, select the account you want to manage.
  3. Select the View all usage button next to the Billing Cycle bar.
  4. You will see an overview of your recent usage (since last bill).
  5. To view usage details by device, select the view usage details link located under the member name.
  6. Text/Data usage details will display for the selected device.
  7. To view Text/Data usage details for another device, locate the Device drop-down and select a different device.
  8. You can view talk usage details by selecting Talk in the View details by drop-down.

 

Here is a really helpful article on how to Track wireless talk, text and data usage.           

 

Hope this helps and as always, it is our pleasure to assist! Thank you for being a part of the AT&T Family!

 

Tim, Community Specialist


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