It gets better...I haven't had a wireless acccount with AT&T for 10 years but someone hacked my email account and added an iphone to my cart. They were unable to complete the transaction but the attempted order shows up on my screen. I have had AT&T support reset my password, passcode and personal questions 4 times but after each time the account information is changed again. I can't get any of their support staff to even take this seriously even though I forwarded them all the emails I received regarding password and passcode changes on my account. Today I was told "we don't have a fraud department, all we can do is help you reset your password, if your account is hacked you should disable that email account". Imagine that, no fraud department, what a joke of a company
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