Hi @Lostinredtape!
Thank you for posting your question in the AT&T Community Forums. I am terribly sorry for what you have been through and I hope that situation works out for the best. There are 3 ways to reset the voicemail password for your phone. You can call customer service, use the automated IVR, or online. Regardless of what method you choose, you will need the account information to be able to complete the process.
You can also view our device tutorials for more information on how to change your voicemail passcode here.
AT&T takes the privacy of its customers and users very seriously. We do not take your ordeal lightly and again we hope everything turns out for the best.
Thank you.
Cherie, Community Specialist
