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I was talking with someone earlier today. They gave us a temporary password. When prompted to change that password, I tried to enter a new password. I received a message that it was a bad request. Now when I try to sign in, I can not. If I click on forget password, I apparently am not answering the security questions correctly (from when I signed up 15 years ago). I need to get into my account, and was told this is the only way that I can do it. Please let me know what I need to do or it is time to find a different service.

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