Good evening @Nancy41!
Accessing your online account is definitely important. I’m glad you reached out to us on the Community Forums to get this resolved.
Have you already created your own Access ID? If not, please click here. This process will not take long and it’s easy! In any case you forgot your username or password, you still have the ability to retrieve or reset your information by clicking here.
Please let us know if this helped out.
Adrian, AT&T Community Specialist