HI @BFoshee,
Being able to access your account is very important to ensure there are not any issues, and to be able to make account changes. I would be upset if I was locked out and needed to make some changes to the account. Not to worry, I’m here to help!
In order to get you back into your account, please give us a call at 1-800-331-0500 and select option 4. This will get you to our Digital Assistance Center. You will be connected to an agent who will be more than happy to help get you back into your account.
I hope this helps get you back into your account. Have a wonderful week!
Demetria, AT&T Community Specialist