Hello there @Jenfritz33!
Thank you for joining us in the Community Forums! Although I am delighted you have switched to our services, I am sorry you have yet been able to access your online account. I will be more than happy to assist you.
In order to access your online account, you will first need to setup an Access ID. Once you set up your access ID, you can easily view your account details and changes. For complete information on setting up your account, please click here.
Let us know if you run into any additional problems. We are always here to help!
Shenoah, AT&T Community Specialist