I keep receiving an email that my AT&T Access ID has been temporarily locked. I have gone on and reset the password about four times now (both via the website & on the phone with a customer service rep.). Yet, I continue to receive the email. The rep and I both believe someone is trying to get into my account (it is not me or my other family members). Is there a way I can prevent this anonymous person, presumably a hacker, from trying to access my account?
I have received the email at all hours of the day (including 2:00 & 4:00 in the morning) and multiple times a day (up to 8). I am getting sick of going on and changing my password, just to have to do it all over again. Is there any solution to this?
Thanks!