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I am long term att customer and I am about to leave.

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Their new shared data plan is such a big savings IF you don't upgrade or pay full price for your new phone. I wasn't inform of this when the att rep that was helping me. He told me everything would be the same when you sign the 2 years contract. He did not tell me it would increase from $15 to $40 per line. On the old plan, you would pay cost of phone/tax plus activation fee and be on your way. Now on the shared data plan, you pay cost of phone/tax plus activation fee plus an increase of $25 per line per upgrade. I was tricked into switching to the shared data plan because I had 3 out of 5 lines that had unlimited data plan. I am very unhappy and I am deciding to move to Tmobile. I want my account reverse back to before or else I'm leaving.

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