Hello @Partridge3,
Welcome to the Community Forums! I understand how important it is to be able to manage your usage. I will gladly assist you with this!
In order to rule out a browser issue, please attempt to clear your cache/cookies, or try a different browser. This issue could arise if your devices are on different plans, as you may be viewing the devices under the wrong plan.
To gather more information and look into this for you, I will be reaching out to you via private message. Please check your Forum’s Inbox for this!
I look forward to hearing from you and getting this resolved!
Jonathan, AT&T Community Specialist
Welcome to the Community Forums! I understand how important it is to be able to manage your usage. I will gladly assist you with this!
In order to rule out a browser issue, please attempt to clear your cache/cookies, or try a different browser. This issue could arise if your devices are on different plans, as you may be viewing the devices under the wrong plan.
To gather more information and look into this for you, I will be reaching out to you via private message. Please check your Forum’s Inbox for this!
I look forward to hearing from you and getting this resolved!
Jonathan, AT&T Community Specialist