Hi @evlhomer!
Online account access is a fantastic resource, especially when wanting to stay on top of usage. Having the most up-to-date information not showing can be concerning, and I would be happy to investigate this with you.
When you are looking at the texts, is this using the website via a computer? May I ask if you are seeing the same lack of information when viewing the usage from your app? This will help us locate the error.
Another good step to try is using a different browser, in case there is a glitch caused by previously cached details. In most computer browsers you can clear the cache and cookies by visiting Internet Options / Settings.
Please let me know if the usage does not show, and we can look into additional steps.
Fiona, AT&T Community Specialist