Hey @stroutmail,
We do always attempt to update our websites and app to help provide a smoother and more streamlined process for our users. I would like to apologize if this was not the case for you.
We have a helpful article which shares how to resolve the most common login issues and troubleshoot logging in to myAT&T.
I will also be making sure this information does get passed along to ensure we are able to notify the proper channels of any ongoing issues. Thank you for the time to let us know of your current problem! If you have any other questions, feel free to reach out again. Have a fantastic weekend!
Jessica, AT&T Community Specialist