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Re: unified billing caused major issues

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Hello @jra821,
 
Thank you for reaching out to us through the Community Forums. I deeply apologize for the billing issue you are dealing with, and would be more than happy to help.
 
I will be contacting you via private message; this way I can get a better grasp of the situation and find the best resolution for you. My message will appear in your Forum’s Inbox; this is located in the top right-hand corner of your screen. I’m certain we can get this all sorted out!
 
I’m looking forward to assisting you with this!
 
Jordan, AT&T Community Specialist
 

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