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Re: WHY is this Login issue not fixed yet?

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Are you possibly trying to access your account from outside the US ?  This is my situation, and I'm experiencing the same thing.

I spoke with an ATT online support specialist who indicated that account access from outside the US was currently broken -- I wasn't able to ascertain whether this ever worked or will ever work (again).

 

I also haven't tried with my US VPN to see if this is actually the problem, or if she was just blowing smoke.

 

Regardless, this is a seriously flawed website (with some seriously bone-headed execs who must think that blocking international IPs would provide some sort of "security").  Add ATT to the growing list of unusable websites.


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