Just so you know, your online and phone interface for gophone is messed up almost to the point of being useless. I logged in online to add a message package to my daughter's gophone account. It told me there were no packages that I could purchase, so it was a complete dead end. I called the phone interface, and got to the option to add a messaging package, but then it told me I didn't have enough $ in the account to add the package I wanted (no option to purchase it separately with a credit card -- boo!), and gave me the option to add $. So I did that. Went down that logic tree, and added $25 to the account. Then selected the option to add messages, and it told me there were no packages I could purchase. Again, a complete dead end. So I hung up, called again, went through the original menu to get to add messages, and was able to add the message package I desired. But this whole process took more than 15 minutes.
Fix your interface! It worked fine before. Now you've jazzed it up, and it is practically useless.
