Hello @Sasha002,
Thank you for reaching out to us. We definitely want to make sure you are able to access your DataConnect account. I will do my very best to search further into this.
Have you had the opportunity to take a look into your Forum’s Inbox? I was able to send you a private message for further details. Any information you can share with me will be greatly appreciated it. This way we will be able to get this taken care of.
I hope to hear from you soon. Have an amazing rest of your day!!
Vanessa, AT&T Community Specialist