Every time I Log into the ATT website (as in to view or pay my bill view usage etc etc etc) it requires me to verify my email address and change my password. I do this and get the email stating it has been updated and then when finished I log out- next time I go back to the site (say 10 minutes later I realize I forgot to write down my Balance and need it again or 25 days later I come back to pay the next month's bill) it requires me to go through the password change all over again.
The app will not even let me log on to it and i'm pretty sure the two issues are connected since it says it cannot verify my identity and to try again later... this is becoming a bit annoying if someone could help that'd be great! Been going on for months and months but just now getting around to posting here. So far tech support has not helped and has mentioned that they will work on the glitch but it just seems odd no one else I know has this issue and it has been as i said several months of the same thing?
Thanks!