Jessi_Pax wrote:
DMitriy, what link? I've tried multiple browsers and multiple mediums. I am the only account manager and the only one trying to access the account.
The link is not completely obvious in his message, and the one provided might not be working right now, so let me see if I can give you one to use (the link is embedded in the "ATT Cusomer Care" text):
You can send a private message to the escalation team at ATT Customer Care ( http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773 ) and someone will get in touch with you in two to three business days to help you get a resolution to your problems.
To check for their reply, click the little blue envelope.
