I am continuing to get the following error messages when I attempt to check my order status when I login to myATT account online and through the mobile app. This only happens when I try to view my order status with my phone number, not my work order number. My work order number still says shipping isn't due until November.
- E0019: We were unable to find your order. If you have recently made a purchase, please verify your order confirmation number or search using your wireless number. You may also check your order status by dialing 877.782.8870.
- E0080: No order was found. If you recently placed an order, please try again later. Note: Information for orders placed within the past 24 hours may not be available.
This glitch in the system has me concerned as I do not really know when my order will actually ship or if the system is broken on my account or why it won't check the order status with my phone number / zip code. This has been doing this since September 12th when I placed my preorder for the new iPhone6+
Is this something ATT is going to fix or what? When I call att, I get a message saying that there is a phone waiting to be activated. But nothing yet so far, so it is all confusing.