After trying to upgrade to an iphone6 I've decided to just switch carriers. ATT is just way too hard to deal with. Somehow my account was moved into a business account but an individual account as well. When trying to upgrade on line I get moved to the Premier web site but when I try to log in (and just how many different log ins does T require anyway?) I am told i can't log in because it is an individual account. At the retail store they were helpful but completely dumbfounded and suggested I work through it on-line. Back on line I tried to work it through with the chat rep but after an hour and a half I simply could not spend anymore time on it.
I am certain that moving my account to Verizon will be a much quicker,easier, and cleaner process.
I am certain that moving my account to Verizon will be a much quicker,easier, and cleaner process.
