Hi,
I was on a business trip in USA for two weeks and bought an AT&T prepaid SIM with AutoPay.
I am now back in Europe and I am finding it impossible to cancel AutoPay.
1.) Tried creating an AT&T ID (https://www.att.com/my/#/welcome?origination_point=login&generate_token=false&from_page=webreg), but can't because I don't have a billing zip code.
2.) Tried logging in with the prepaid login (https://www.paygonline.com/websc/loginPage.html), but can't because I can't receive an SMS with the verification code (the SIM doen't work in Europe).
3.) I would have to call your support for travel abroad, but can't because the SIM doesn't work in Europe.
4.) I can't use the chat support option because for some reason prepaid doesn't have that option.
My only option right now is to call my bank and block any payments coming from you guys and hope you give up after payments fail.
But since I might be going back to USA I want to reuse this SIM card then, so I don't want it to be full of failed payments.
What can I do?
