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Re: Favorites vs bill payment

 wrote:My service hadn't been disconnected. I was still receiving/making calls and text messages. I was also able to access the Internet outside a wireless system.But your cellularinternet is off when...

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Re: Favorites vs bill payment

Not that I'm aware of. I wasn't on a wireless system and still had access to Internet. I could still manually type in the address of a favorite and connect to it but my list of favorites and bookmarks...

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Security

Only the primary account holder has access to the account correct? How can I take a line off?

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Re: Security

 Correct. Depends, are you the primary account holder?  

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Re: Security

Anyone designated as an authorized user also has access to the account and of course, anyone with the account password also has access. Authorized users have restrictions on what account changes they...

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Re: Auto payment

This was very helpful. I was able to resolve my problem. Thank you 😊 

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Re: Don't Combine Your Bills - Living Nightmare

WHAT A NIGHTMARE!  First off, when I Google "my att nightmare", it brought me right to this page - that is pretty bad in itself.  Litterally 5 phone calls to find out what my acutal billing charges are...

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Re: Upgrading iphone in shoppin cart; extra charges question/issue

robblaw wrote:My reply posted twice for some reason.  Only replied once to the email. Aha! Is that why we're getting so many double-posts? The e-mail gateway has something going on?  

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Re: Upgrading iphone in shoppin cart; extra charges question/issue

The only fee is $20.  You also have to pay sales tax.  ATT is in the middle of reworking the website, believe it or not, to make it faster.  It is definitely getting worse.   

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Re: Ridiculous lack of customer service for 2nd GoPhone acct.

That is a good question. I never had a problem with this account until Ihad to change from debit card to ACH withdrawal from the same acct. Irefer to my previous explanation.

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Re: Ridiculous lack of customer service for 2nd GoPhone acct.

  It was somewhat rhetorical.  Gophone cannot go to collection.  You pay, you get service, you don't pay, no service.  That's prepaid.  Postpaid is the only type that can "go to collection" because...

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Cannot log in to pay bill

I can access the site but when I try to log in it never connects. Are you having difficulty with your web site?

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Re: unable to complete your order- service not available based on zip code

Unfortunately, the online ordering still won't let me order a device.  Once the new watch became available to purchase (no longer pre-order), I tried again, but no luck.  Rather than trying to order by...

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Re: unable to complete your order- service not available based on zip code

Do you have to order it from AT&T?  (If they don't want your money, send it to someone else).  

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Re: Cannot log in to pay bill

Hey @00michael! That’s strange and I apologize for that happening! Thank you for the feedback on the website, I can definitely pass the information along to our web developers just in case. Are you...

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How can i view recent phone activity on my att? Not billed yet

I need the number for a call I made three days ago the billing is not posted yet how do I find that?

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Re: How can i view recent phone activity on my att? Not billed yet

on the myAT&T app go tap the menu button (three line button on the upper right corner) > tap usage > scroll down the page and tap additional usage details (full site) > it'll take you to...

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Re: Account Hacked

my Att account was hacked 11/20 some guy named Josh Msrtin added himself as a user swent into ATT store and paid off the 156 on next plan and upgraded another line he got 2 iphone 7's was told its been...

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No overages?

Are you sure there will be no overage charges? So, even though I use my phone as a hotspot, I can elect to buy one GB and as long as I don't mind the slower speed I can use as much as I want without...

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Re: No overages?

Phoenix718 wrote:Are you sure there will be no overage charges? So, even though I use my phone as a hotspot, I can elect to buy one GB and as long as I don't mind the slower speed I can use as much as...

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