We have two phones registered to us at the moment that are clearly not ours. I called AT&T and got a very unhelpful person who tells me that I have to do all the leg work to get the probelm solved. My thoughts are that if AT&T had done their due diligence properly we would not be in the middle of this phone fraud now.
We are the victims and are being treated like the perputator................come on AT&T do something about this. Make it possible for this crime to be solved over the phone..........because if you had looked into the person ordering the phones more closely WE would not have to be trying to solve this ourselves.
Very unhappy with AT&T........the customer service rep was great but the fraud squad people were rude and unhelpful.........will name names if asked.
Unhappy who will never use AT&T as a phone service.