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Re: Your@att.com

Hi there! @turzanecayden thanks for posting your question.  So we can successfully resolve your issue, please private message me by clicking here and provide your name and a full description of your...

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Can't open account

What is going on? My app states that a temporary systems error prevents pulling up account information. When I log onto account via PC, I get "Bad Request".What is going on?[Edited for privacy-please...

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Re: Can't open account

Hi there  This is a very unusual issue. We’d be happy to help! May I ask if you are using your cell number to log in, or an AT&T Access ID? If using your cell number, please try creating an...

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Re: Phony Text From ATT

I received the same exact text message today and there are 9 other AT&T customers included on the text message. I am starting to think a hacker stole AT&T cell numbers. Did AT&T have a...

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Re: Phony Text From ATT

AprilV1 wrote:I received the same exact text message today and there are 9 other AT&T customers included on the text message. I am starting to think a hacker stole AT&T cell numbers. Did...

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Re: Phony Text From ATT

I'm not satisfied with that answer.  I think you should forward my concern along with all of the others to your security department to ensure that AT&T customer information hasn't been stolen. I'm...

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Re: Phony Text From ATT

http://www.att.com/esupport/article.jsp?sid=KB415840

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Re: Phony Text From ATT

AprilV1 wrote:I'm not satisfied with that answer.  I think you should forward my concern along with all of the others to your security department to ensure that AT&T customer information hasn't...

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Re: Phony Text From ATT

[Please keep it courteous] - you're hilarious. .  The word "Employee" is listed directly under your name which means you CAN bring concerns to your employer if you wanted to and I'm assuming you are in...

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Re: Phony Text From ATT

AT&T knows about the scam emails. There is a support site for such items and it is listed on the bills occasionally.http://www.att.com/esupport/article.jsp?sid=KB415840Do you want them to notify...

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Re: Phony Text From ATT

Huh???  When did I say I wanted them to notify me everytime?  I already said I would call them [Please keep it courteous]

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Text

is there a way I can see text conversation from a certain number?

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Re: Text

No. You can only see text messages on the phone. If it has been deleted, it is gone forever.

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Change my email

I placed a order and put the email wrong how do I change it

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Package deals

Why can I not get wireless, u-verse TV & internet in one package, one price, and one bill?

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Re: Online account hack - fraud via AT&T Next- Fraud department wouldn't...

We have two phones registered to us at the moment that are clearly not ours.   I called AT&T and got a very unhelpful person who tells me that I have to do all the leg work to get the probelm...

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Re: Online account hack - fraud via AT&T Next- Fraud department wouldn't...

So what have you done so far?Did you speak with fraud dept?Have you spoken with police?Private message for help.

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Re: Online account hack - fraud via AT&T Next- Fraud department wouldn't...

One other note here,  it is quite possible that AT&T was not hacked, but you were.  It is very possibe that you inadvertently gave the hackers the information they needed to use your account to...

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can't get into account and cancel subscription, outside the country

i was an exchange student in the us for 10 months where i used att services, i tried to cancel my subscription in the us and i thought i had that done but now i am still being charged, i don't remember...

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Re: Online account hack - fraud via AT&T Next- Fraud department wouldn't...

I'm sure this is the case.A response to an email, text, or phone call which seemed innocent, but illicited enough account information to access the account. I have had each of these phishing attempts...

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