Pennys30 wrote:
Good day,
Ya'll charge me $15 for 1 GB added to my data , I only use 143mb out of it. I see that my data went back to 5gb, is that suppose to be 5gb or 5gb with what's roll over from the 1gb I am to pay $15 for. Look if you all ain't put on my remainder from my 1gb please do not, I repeat do not add no more GB to my bill if my data usage run out cut the internet whatever but do not add anymore 15$ 1gb to my bill I never authorized y'all to do that anyways.😡 that's ridiculous , I need the remainder of my 1gb added to my data
You probably won't like this answer but sorry on both counts. Overage data does not roll over, only data from your 5GB plan rolls over and yes, you did authorize the additional gb of data. The addition of data when you use all your plan data is in the terms and conditions of your plan that you had to agree to to get service plus the additional data when your primary data is used is automatic. In other words it can not be turned off.