Re: Usage history terminology "Terminating" or "Originating"
Originating means you made the call or sent the message. Terminating means you received the call or message.
View ArticleRe: Trying to Update My Auto Refill Payment Method
I believe my issue was resolved. Thank you.
View ArticleRe: Log-in ID is wrong
Hi ! Thanks for posting!I’m sorry to hear about the Access ID issues you’re experiencing, and we’re happy to help you get this resolved. However, due to the public nature of the Community Forums, your...
View ArticleUnable to access my wireless account
I have tried logging into myat&t and I keep getting an error message that my internet might be down. It is not. Help!!
View ArticleRe: Att error msg L353
I was able to access from a desk top. I seems that is the only app it'sdoing it with. I read that there are other people having the same problemwhich leads me to believe the problem is on your end.As...
View ArticleRe: Can't view my bill
Hello I can help you access your account! It’s possible that the account you’re logging into maybe a sub-account. Whatever the issue we’d be more than happy to help! Please send us a private message...
View ArticleRe: AT&T home page keeps prompting to update my profile's email address
Hello I can help get your email address changed once and for all! We have multiple options to complete this change. You can complete the change using the myAT&T account or the app. Step-by-step...
View ArticleViewing detailed text log
I am no longer able to view the text log on my phone. Why is that? I used to be able to scroll through each page and now it only shows the top of each page and I can't scroll the page. How can I fix this?
View ArticleRe: Account locked
Hey I’m sorry to hear you were locked out of your account. We can help you gain access to your account so you can view and pay your bills, change your plan, and take advantage of all the great...
View ArticleData charges for mobile
Good day,Ya'll charge me $15 for 1 GB added to my data , I only use 143mb out of it. I see that my data went back to 5gb, is that suppose to be 5gb or 5gb with what's roll over from the 1gb I am to pay...
View Articlehow can i view my bill and usage on my att wireless account?
how can i view my bill and usage on my att wireless account?
View ArticleRe: how can i view my bill and usage on my att wireless account?
Have you created a user name and login information?https://www.att.com/esupport/article.html#!/wireless/KM1008917
View ArticleRe: Data charges for mobile
Pennys30 wrote:Good day,Ya'll charge me $15 for 1 GB added to my data , I only use 143mb out of it. I see that my data went back to 5gb, is that suppose to be 5gb or 5gb with what's roll over from the...
View ArticleRe: Viewing detailed text log
Hi there @TiffanyDB! Thank you for posting your concerns. I’m sorry to hear you are no longer able to view your detailed billing information for text messages. So I can further assist you, please...
View ArticleViewing Usage Down All Day
I have been unable to view phone usage all day online.What's the ETA on getting this fixed?
View ArticleRe: Att Cell phone
Mayrabr wrote:Why can't I see the contact numbers for text data on my current usage?If you are using a third party app for messaging, then it could be using data, not SMS. In that case, your phone bill...
View ArticleNeed off my ex husbands plan
My ex husband and I are on a plan together. It's under his name and I am a authorized user of the account. We do not have any contact and are on complete different sides of the state. I am trying to...
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