Howdy @BWC419!
Welcome to the AT&T Community Forums – hope all is well up there in Dallas! I’m down here in Austin dealing with this Texas heat…I’m sure you can relate! I’m sorry hear that your service was impacted up there in Cowboy Country.
I did some thorough research for you and I didn’t see that there were any outages in the Dallas area. I went back about a week and checked all the tickets. Have you tried the trusty reboot? Is the phone still experiencing an issue? If so, the fastest way to get some immediate help would be to contact technical support either on another phone or via live chat. For ways to contact us, please click here.
Thank you for joining and again I apologize for the service issue. Have a great day!
Kevin, AT&T Community Specialist