Thank you for the replay. I have fraud alerts set up with IRS and credit reporting agencies. I am the only authorized user on my account, and my account has always been set up that way. Plus, my cell phone number is the only number associated with my account, so I don't know how someone would be able to make changes to my account without going through the ringer that they are putting me through now, especially when I already put a fraud alert on my account months ago.
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