Someone opened lines and ordered phones from our shared account
Today afternoon, someone opened 2 lines and ordered phones using my wife's name. As I type this, the Fedex is on its way to a location in my city. I called, ATT they were of no help. They forwarded me...
View ArticleRe: Someone opened lines and ordered phones from our shared account
They lost the phones....Report to fraud in the morning. Contact the police department and run your wife's credit. possible identity theft. Secure your ATT account by changing password and adding or...
View ArticlePhone times
Why are my phone and text times online off by an hour ? I have the right zip code location entered. This is very confusioning.
View ArticleRe: Someone opened lines and ordered phones from our shared account
Something isn't adding up, as ATTdoesn't offer same day delivery via FedEx.
View ArticleCan't pay bill or access account
A Wonderful AT&T Service ExperienceI have an 85-year-old mother that is a long time AT&T customer. Although she has dementia, one of her principal joys is to remain connected with family using...
View ArticleRe: Can't pay bill or access account
It's time for two things cause number one at&t does not Care about there customers they have to many to worry about the little ones and stores that u go to that day only corporate can do that are...
View ArticleRe: recieveing short code phone #
Hi @Del-brk! I can definitely help you out with that! Short codes are pretty cool to use if you know what companies they’re associated with, and like you mentioned, if they are indeed real ones or not....
View ArticleFraudulent Activity Repeatedly Occurring - AT&T Support Doesn't Document or...
A few months ago somehow someone gained access to my account and ordered a phone, using my upgrade, as well as added another address for U-verse. I monitor my account online and noticed the activity...
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT&T Support Doesn't Document...
Account hacking may indicate someone has stolen your identity, accessed your email, knows your social security number.You not only need to secure your ATT account with username, password and...
View ArticleRe: Phone times
Hello @SLAGS1 ! Sorry to hear that your phone and text times are off by an hour, and I will be happy to help! I know that can be very confusing! What state and zip code are you located in? The time...
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT&T Support Doesn't Document...
Thank you for the replay. I have fraud alerts set up with IRS and credit reporting agencies. I am the only authorized user on my account, and my account has always been set up that way. Plus, my...
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT&T Support Doesn't Document...
Sorry, got my "reply" mixed up
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT&T Support Doesn't Document...
Easier than you think. The email account accociated is the weak link. The emails from ATT include your name and account number.With that they find your SS# and reset your passwords and passcode,...
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT&T Support Doesn't Document...
Not ready for a tin foil hat by any means....but a bit paranoid after my business email was hacked and attempts were made on my other accounts.I change passwords now and then. I change my ATT PIN code...
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT
That doesn't make any sense or apply in this regard. I never made any changes, I never ordered another phone, someone else did. And it wasn't the same day, I noticed it sometime after it occurred....
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT
That doesn't make any sense or apply in this regard. I never made any changes, I never ordered another phone, someone else did. And it wasn't the same day, I noticed it sometime after it occurred....
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT
That's a very good tip to change it every time, thank you.
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT
That's a very good tip to change it every time, thank you.
View ArticleRe: Fraudulent Activity Repeatedly Occurring - AT
I know your didn't. Someone has access to your information and is making these changes, since every change ultimately runs through your email account, it's the weak link, and why the thief changed...
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