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Re: Someone opened lines and ordered phones from our shared account

I didnt say it was same day. But it shipped the same day, due to be delivered the next day.

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Re: Someone opened lines and ordered phones from our shared account

Called twice, the CSR could do nothing because the order was shipped. I then reached their online chat and basically told them that I will not pay for those phones and that I dont care about my credit...

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Re: Someone opened lines and ordered phones from our shared account

Sorry, with all the negative posts, I misread the previous post... Yes, if you're concerned about giving out SSN, then go phone would be your best option

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Re: Cell phone for emails and FB

Hi @Celeste66! Welcome to the AT&T Community Forums! I hope you are ok down there in Louisiana considering the circumstances. You are in my thoughts today and I’m hoping things get back to normal...

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Re: Cell phone for emails and FB

We have not had a home base line since 08/13/1016 can that be adjusted until we are able to use a land line?

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Re: Cell phone for emails and FB

We have not had a home base line since 08/13/1016 can that be adjusted until we are able to use a land line?

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Use Online Chat for BEST Service

After cancelling a mobile account in the middle of a billing period (which I later found out is not the best idea), I went round and round with AT&T customer service by phone.  I was attempting to...

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Login to MyATT Access ID keeps locking

Every time I log into MyAtt it tells Access ID has been locked. I go through the password change procedure and reset it and I can get in. If I log out and try to log back in I have to do it all over...

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Re: Login to MyATT Access ID keeps locking

Your account has a login ID, an alpha numeric password, and a 4-6 digit passcode or PIN.You need all 3 to login to your account.  I suspect you are being asked for the PIN code, but are entering your...

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Re: Login to MyATT Access ID keeps locking

nopeI enter my ID and password and I immediately see the red message above. This is new behavior.

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Re: Login to MyATT Access ID keeps locking

this is my screen 

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Re: Login to MyATT Access ID keeps locking

Once the account is locked you need to call 611 for help.  You will not get the second screen until it's resolved. 

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Re: Use Online Chat for BEST Service

Hello @teresemoses ! First, I want to apologize that you had a bad experience on the phone. I know how frustrating it can be to have a bad customer service experience, and that is not what I want for...

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Re: Website error message

I have been getting this msg for a month now....We can't display your Talk usage information right now. Rest assured we're working hard to fix the issue.(U1520)

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Att messages app

It will not take my id or password I have had techs from att help. They one tech got it open than when when we got off phone I could not go back into it

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Reset my password

My dad is the main account holder and I am on his plan. I set up my own login and password to access my information and I forgot my login password. When I try to reset it by answering security...

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Re: Reset my password

 Are you sure he didn't remove your access?Sounds weird if you're putting your login and getting his questions....  

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How do I find my accound number

I need my account number to create a my at&t account where can I find it?

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Re: How do I find my accound number

Hello Ocotto16. If you are referring to your wireless account number, you can actually see it on your account.You just need to login and go to the bill page.It is located right below "Billing &...

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Re: How do I find my accound number

 He's saying he needs the number to create his account.  You should be able to find it on your printed bill.

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