Hello @Torres303,
Thanks for posting in our Community Forums! I can completely relate to not having access to your online account. I would be happy to assist you today.
When you are on our log in page there are two links which can be helpful. There is one for Forgot ID and Forgot Password. Using these should get you access into your att.com account.
If for some reason you can’t recover either. I invite you to private message me @ATTMobilityCare with your full name, your wireless cellular number, and the best time to call you.
I hope this helps, Happy Holidays to you and your family!
Daniel, AT&T Community Specialist