Hello there @Liveit!
I’m sorry to hear you are having some trouble with our website. I understand the frustration this issue can cause and I will be happy to help get this untangled with you.
Clearing the cache and cookies is a fantastic solution to website problems such as this. To do this, please open a brand new window and click the menu icon. Once there tap Options > History > Clear History. You’ll want to make sure to click all of the boxes, including passwords and saved information, then select finish. I recommend restarting your computer before returning to your purchase.
If this does not work for you, I suggest using a different browser, or waiting an hour or two before trying again, as there may be an issue with the website, or possible web maintenance being done.
I hope this information is helpful and thank you for reaching out through our Community Forums. Have a good night!
Bradilynn, AT&T Community Specialist