Hello @joser2016,
I am so sorry to hear you are being contacted by a 3rd party agency. I certainly understand how concerning this can be and would like to thank you for bringing it to our attention. I would be more than happy to assist in this matter.
In order to gain some further clarity on the situation, I would like you to send us a private message to @ATTMobilityCare. In the private message, can you please include your full name, the account number, best contact number, if this is a personal or business account, and the best time to reach you.
I look forward to hearing back from you so we can get this all straightened out. Have a great rest of your night!
Austin, AT&T Community Specialist