Re: can't acess my on line account
need my password for *** [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone...
View Articlecorrection of mistakes by AT&T
During the last four months I have had 4 or 5 conversations about my account with on line techs. In October 20, 2016 I requested a payoff balance of the cell phones on my account. The tech told me an...
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Re: correction of mistakes by AT&T
Do you read the bill? Either online or paper bill....It would look like this.See the blue letters which say "manage installment plan". I clicked on that, and used a credit card to pay off the...
View ArticleRe: correction of mistakes by AT
When I asked why the total was still on the bill, the tech said it wasincase I didn't full fill the contract. My on line bill showed that theyboth were paid off until just a week ago. The bill was...
View ArticleRe: correction of mistakes by AT
1250 are the last four digits of my number. The phone I wanted to keep online. Please read my second post. Tks
View ArticleRe: correction of mistakes by AT
I understand your being upset at the error and big bill. I want to make sure to separate the term "contract" from "Next installments". They are different. Next can be paid off at any time, as in...
View ArticleRe: correction of mistakes by AT
I was paying off my Next phones which there were two. I Had Talked threedifferent times and all of them talked like the phonrs were paid. Itshowed on my bill as the phones were paid off. Most of all...
View ArticleRe: correction of mistakes by AT
This takes me back to the first response. Make sure you paid off both phones and that your payment was not reversed. If older bills show both phones paid off, there has to be an explaination for why...
View ArticlePassword reset via email
I would like to have my password for my account reset. At this time I do not have access to my phone only a laptop.
View ArticleRe: Password reset via email
You can login to your account online, and change your password. Im not sure what the policy is if you forgot your password.
View ArticleUser ID and password
Can I have a user ID and password separate from my husband's? We're on the same account but with different phone numbers.
View ArticleSCAM AND FAKE COLLECTION AGENCY ACTING ON BEHALF OF AT&T???
On November 2016, I recieved a letter from CREDENCE COLLECTION AGEWNCY (acting in your behalf, and asking for a total amount of $ 430.64 as a rewduction agreement to terminate the pending due...
View Articletext messaging on my bill
Is it possible to view the text messaging on my bill ? I am trying to monitor my kids as they have been in trouble lately.
View ArticleRe: text messaging on my bill
View as in a the actual text content? No, that is not possible. The only thing you can see on your account is the date, time and number of where texts are sent to or received from.
View ArticleRe: User ID and password
Good afternoon @Savvyfit! myAT&T is a super convenient resource which allows you to make changes to your account and access it from anywhere, at any time. It is entirely possible for you to have...
View ArticleRe: SCAM AND FAKE COLLECTION AGENCY ACTING ON BEHALF OF AT&T???
Hello @joser2016, I am so sorry to hear you are being contacted by a 3rd party agency. I certainly understand how concerning this can be and would like to thank you for bringing it to our attention. I...
View ArticleSwitch program
I looked on my switch program status. There is an amount of $175. Is this the amount I am receiving back?
View ArticleRe: Switch program
Did they give you anything when you turned in your phones? How much is it to CANCEL your old service? Not the whole bill, just the cancelation.
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