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Re: iPad Account View Feature not working

Hello JahgDohg!

Looking here at the path you described (Settings>Cellular Data>View Account)  this is something used, in my experience, with prepaid accounts.  Without being able to see your specific account type I could not say for sure, if you have a postpaid (contracted) account you would manage your services for this iPad right on att.com

AT&T Login Page

 

If you have a prepaid account you would be able to access your account using that path or by going to the prepaid site online

AT&T Ipad Landing

 

If in your situation you have a prepaid account and those internal settings don't work for you you can try the link above or contact AT&T for further troubleshooting on how to get that workingImage may be NSFW.
Clik here to view.
:smileyhappy:
  They have a chat and a number to call in for support -- 800 331 0500.


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